Safety Recall: Trek Rail 9.8 - Chain guard detachment

🚨 High Safety Notice High

Chain guard detachment affecting 20844 vehicles.

📋 Recall Details

Recall Number24V-562
Date Issued2026-04-04
SourceNHTSA
CategoryE-Bike
DefectChain guard detachment
Vehicles Affected20,844
Remedy AvailableYes

📝 Description

The Trek Rail 9.8 may experience chain guard detachment. This condition may result in reduced safety and potential injury to the rider.

⚠️ Safety Risk

Detached chain guard may allow contact with moving chain, causing injury.

🔧 Remedy

Dealers will inspect and replace affected components free of charge.

🏷️ Recall Information

Severity:
High

Status:
Remedy Available

Manufacturer:
Trek

Component:
Drive Train

NHTSA ID:
24V-562

🏍️ Affected Vehicles

The following vehicles are affected by this recall:

Trek Rail 9.8

Years: 2023
VIN Range: VIN A223937 - Z416890
Production: January 2023 - December 2023

🚨 Action Required

If you own one of the affected vehicles, follow these steps:

📞 Contact Information

Trek Customer Service:
Phone: 1-800-624-4092
Email: recall@trek.com

NHTSA Vehicle Safety Hotline:
Phone: 1-888-327-4236 (TTY: 1-800-424-9153)
Website: www.nhtsa.gov