Chain guard detachment affecting 33248 vehicles.
| Recall Number | 24V-499 |
|---|---|
| Date Issued | 2026-05-04 |
| Source | NHTSA |
| Category | E-Bike |
| Defect | Chain guard detachment |
| Vehicles Affected | 33,248 |
| Remedy Available | Pending |
The Trek Rail 9.8 may experience chain guard detachment. This condition may result in reduced safety and potential injury to the rider.
Detached chain guard may allow contact with moving chain, causing injury.
Dealers will inspect and replace affected components free of charge.
The following vehicles are affected by this recall:
Years: 2023
VIN Range: VIN A427043 - Y968499
Production: January 2023 - December 2023
If you own one of the affected vehicles, follow these steps:
Trek Customer Service:
Phone: 1-800-417-1784
Email: recall@trek.com
NHTSA Vehicle Safety Hotline:
Phone: 1-888-327-4236 (TTY: 1-800-424-9153)
Website: www.nhtsa.gov