Motor controller failure affecting 27506 vehicles.
| Recall Number | 24V-358 |
|---|---|
| Date Issued | 2026-05-04 |
| Source | NHTSA |
| Category | E-Bike |
| Defect | Motor controller failure |
| Vehicles Affected | 27,506 |
| Remedy Available | Pending |
The Trek Rail 9.8 may experience motor controller failure. This condition may result in reduced safety and potential injury to the rider.
Controller failure may cause sudden loss of power or unexpected acceleration.
Dealers will inspect and replace affected components free of charge.
The following vehicles are affected by this recall:
Years: 2019
VIN Range: VIN C385742 - X472384
Production: January 2019 - December 2019
If you own one of the affected vehicles, follow these steps:
Trek Customer Service:
Phone: 1-800-791-9472
Email: recall@trek.com
NHTSA Vehicle Safety Hotline:
Phone: 1-888-327-4236 (TTY: 1-800-424-9153)
Website: www.nhtsa.gov